About Paw Harbour

Paw Harbour is a small, Sydney-based online pet store for people who treat their cats and dogs like family.

What we sell

We focus on everyday comfort for pets: calming beds and cosy cat caves, water fountains and smart feeders, gentle grooming tools, toys that beat boredom, and travel gear for trips to the vet or the beach. We keep the range small on purpose, so every product earns its place.

How we choose products

Before a product goes in the shop, we check what it actually is, where it ships from and what delivery really costs. We rewrite every description in plain language and remove anything that overpromises. If a product isn't what the supplier said it was, we take it down.

Honest delivery times

Every product page tells you where the item ships from:

  • Australian warehouse: usually 2–8 business days.
  • Overseas warehouse: usually 7–15 business days.

Standard shipping is $9.95, and it's free on orders over $79. You'll get a tracking number by email as soon as your order is on its way.

Talk to us

Questions about a product, an order or a return? Email contact@pawharbour.com.au and a real person will reply, usually within one business day.